Support
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ATEGO Support Hotline
+65 6411 0014
If your requirements are urgent, this is the best support channel to use. 8 x 5 suppport for normal ATEGO subscribers. 24 x 7 support is available to premium support subscribers.
ATEGO Support Email
techsupport@pantropic.com.sg
If your request is less urgent, this is a suitable support channel. We will reply to your email within four hours during normal working hours on normal working days.
ATEGO Support Request Form
 
For your convenience, you may also enter a non-urgent support request using the web form on this page.
Enhanced Support Channels
Pantropic Support Portal
 
You may enter an online support case via our Support Portal. Using the portal makes it easier to track your support case and the steps taken towards resolution.
ATEGO Quick Support
 
If you have contacted Support, and arranged for Pantropic's technical support staff to remotely access your I.T. environment, then click on the ATEGO Quick Suport link here to run the Teamviewer software. Once it is running, contact our support staff and inform them of the Remote Control User ID and password.
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